PayPal Community

There should be a way of reporting stinking scammers like this.     ... View more

@kernowlass  thank you - as I suspected, they will keep the fees. I can only see one button "refund" - no mention of partial refund.   - no "offer partial refund" What I learned is that I really need to stop offering it as a payment method or add a fee on top of accepting PayPal.  - and offer a cheaper, and more fair option.   The d|ck move by me would be to just ship out both orders and let the customer get twice the goods - instead of contacting him and asking whatever he really needed two orders..  That would be a nasty move, and completely in line with PayPal's business model. ... View more

@kernowlass   "So why did you say this???" Sorry, that was me making a mistake, typing "eBay" instead of "PayPal" This case is vs Banggood. 99% or so , Banggood is perfectly fine, this one time I did not recieve the goods (I guess they sent it to wrong address/wrong label/whatever) Banggood support was equally illiterate as to the distance between delivery, and the address. So I tried to get help from PayPal, and .. bummer.   I can share the whole email /case ID if that is not against some bad policy. Basically - an ignorant email, (proving they did not bother to read 1000km distance, or check WHERE it was delivered - I did point it out)  stating that the sender provided a tracking number and that it was delivered. (somewhere else). The email is of the perfect arrogant kind also due to it's "no reply" nature. This reminds me of the great new policy that if seller does a refund, then ebay will keep/steal the fee anyway. Combined with ripoff conversion rates both ways.. I really just need an alternative. ... View more

This has nothing to do with eBay. (not a ebay purchase) This is purely PayPal's mess. ... View more