PayPal Community

You only recourse at this time would be if you actually used a credit card for Paypal to pull from, versus a checking account. Your credit card will then file (and get nasty) with pp to recompense their monies. This same thing happened to me, so I'm speaking from experience. Scammer said a 120# pellet smoker was delivered in my mailbox 2 days after order. All was fake. pp denied the claim. I had to go back to my Credit Card company (Barclays) and they filed for me and recouped my losses. Lesson learned. I will never use paypal account again. ... View more

Hi D22iway,   Welcome to the community forum and thanks for posting.  I am sorry to hear that you are having an issue with payments made on your account. From the sound of it this payment it was connected to a billing agreement you might have had with the seller, that is the only way a payment could be taken without you entering your password. In a case like that it can be tricky for us to see the issue as the unauthorised activity is most likely on the seller's side rather than through your PayPal account. I recommend getting in touch with our customer service team so we can have this looked at for you again. You will find our contact details by clicking Help & Contact at the bottom of any PayPal page. You can also reach us on Facebook www.Facebook.com/PayPal or on Twitter @AskPayPal. Rachael  ... View more