PayPal Community

That's right - It's quite obvious the designers are not English speaking or familiar with the whole sale & shipping process.  Very frustrating to be paying PP thousands of dollars and to get this shabby service. And then - no attention to our complaints when really the fixing would be simpler than my last post.    Really PP - is this the best you can do for your paying merchants ? ... View more

My guess is they think they fixed the problem. We still have serious issues here. 1. There is no longer a 'return to log' button. The 'log' being a long list of payments received through your paypal account from which you graciously gave PP 3% of the total including 3% of tax and shipping collected. But, I digress.  The 'return to log' button used to exist as a one click way to return to the list of sales that needed shipping. Now that it is gone we have to click and load 3 pages to get back to the log after one label or packing slip is printed. If youhave 20 sales... good for you but that 60 unneccessary pages you have to wait to load as you try to get your work done. Bummer Paypal. I wish somebody with some authority at PP would just try to fill orders with theis new system.  Oh and the packing slip we fought so hard to get the sale details back on --- yeah it's still aweful.  By definition a packing slip is a detailed listing of everything in the shipment.  Most likely the packing slip is going to be put on a clip board and used to ensure the right stuff goes to the right customer. BUT - the small 7.5 pt type starts so close to the top of the page that when you put the new packing slip in a clip board the clip covers the customers name and address !? And the silly part is the bottom half of the page is blank. Really people ???? Is this the best you can do? Because it is woefully incompetent. If I could fire you - I would. Please kudo this post or better yet Post "diddo" if you agree. Have a nice day and persist. ... View more

Whoo HOO !  I got details ! Thank you PP Packing slip at least functional again. ... View more

My objection is mainly about the lack of content. The old form had all the critically needed information my packing team needed to fill the order. THis information was given to us at the time of purchase using paypal buttons with drop down menus . Using these menues the customers selected size, color, voltage, battery type, etc, etc! Previously all of the above information printed out on the packing slip which was very useful beacuse it is a PACKING SLIP !!!!!   AND packing slips should contain detailed information about the order that they acompanying ....  Gee -WIZ paypal, wake up  paypal!   SO just for fun I google "what is a packing slip" so we can see if maybe we are wrong in our expectations... I get this:   A packing list is a document that includes details about the contents of a package. The packing list is intended to let transport agencies, government authorities, and customers know the contents of the package. These details help each of these parties   I think we can all agree the current document does not do this.  ... View more

The Scary thing is now we are told there is no simple roll back for this self inflicted dilemma. Now it will take some time to fix this know self inflicted dilemma because it must be rectified on a higher level by the same idiots who created the self inflicted disaster - Okay I'm truly scared now.   Come on PP nobody publishes changes without a backup ~ we got folks here that can fix it if your outsourced IT dept can't sober up long enough to do it. ... View more

I'm shocked how long this is going on.  None of the purchase details are available on the packing slip or anyplace in the transaction that is suitable for printing. None of the simple sale details we ask our customers to choose using our PAYPAL buttons shows like size or color, Really PP WTF? ... View more

So many days with no fix ?  That makes me think we are not going to get one. I sun a website and an online store. I know they could revert in 15 minutes. So I think we are **bleep** - just another example of PP not listening to it's customers because it is making too much money. So much that it can **bleep** up and continue to rake in huge profits whether the users are happy or not?  Is that right PayPal ? Do you dare to read this and answer this charge ?  ... View more

Not sure they even read this ... that is why I urge eveybody effected to CALL ... View more

The packing slip prints the same as yesterday for me ... View more

Just when you thought it couldn't get any worse !?  Paypal is a money grabbing joke. How can they not acknowledge and fix this ? MY guess is the $ is still rolling in. Their IT department is probably farmed out to some little hut in Indonesia.   Maybe if we start discussing alternatives... ... View more