PayPal Community

Click on the Profile link.     Regards,   skier ... View more

You can use the Business Report Portal to run various queries however, it appears that you cannot search by Type.   It would be a nice enhancement.   Suggest submitting a Feature Request via the Support Ticket System.  On the form, note the Severity Dropdown Selection.  Choose "Feature Request", complete the form and submit.   Regards,   skier ... View more

What type of Account do your have?   If Personal, you need to upgrade to either a Premier or Business.   If you have Premier or Business Account then the following applies:   How to check to see if you have the shipping override enabled. Note, you have to have at least one shipping method setup for the shipping override variables to be recognized.   If you don't have at least one shipping method setup, you must set one up first. * Log in to your PayPal Account. * Next to your name, select Edit Profile. * Under Selling Preferences, select Shipping Calculations. * Under Domestic Shipping Methods, check the Shipping Method Box * Click on View * On the next page, look for "Override Shipping Methods Per Transaction".   It should be "ON" * If not, you need to Edit your settings. * Look for "Use the shipping fee in the transaction instead of my calculator's settings:" * Select "Yes" * Save changes     Regards,   skier ... View more

Normal transactions are done this way.   Here's a few tips on Scams.   One of the most common red flags is that the buyer wants to sent you the money via your PayPal email address. This scenario can be OK if you know and trust the buyer however, normally as the seller, you are in control of the transaction, assuming you have either a Premier or Business Accoutn, it's best that you send the buyer a Request for Money or use the Invoice Tool to create and send an email Invoice. Or if you have a web page or site, direct the buyer to your web page or site to complete the transaction. Note as a seller, you should have either a Premier or Business Account and be using PayPal's Website Payments Standard. Else, you will run into limitations if using a Personal Account. Also, if you are selling an item on eBay and you get a separate email from someone who wants to make a deal outside of eBay and tells you that you will be saving money by not paying fees. Don't go there as you will certainly loose. Next: The buyer wants the item delivered to another country and/or recommends a specific shipping/delivery service of their choice for you to use. You pick the shipping that works best for you and be sure to get the tracking information. Next: If asked to wire funds, be aware as PayPay does not use Western Union nor are there any links between the two services. Another red flag: The buyer offers to pay more than you're asking and/or is requesting shipment ASAP to an unconfirmed address or another state or country. And one more common red flag: Beware when the seller wants you to send him the money for a purchase but, you are asked to send the money as a "Gift". This means that the seller is trying to avoid paying the transaction fees and also makes it hard for you to prove you actually purchased an item. If you try to file a claim per this scenario, you will loose. Here's how you can protect yourself: * Do not sell to non-US PayPal Accounts. * Require a "Confirmed Address" meaning that the shipping and billing address must be the same. * Opt to not accept eChecks. * Block payments from Student account users under 18 years old. These are all options you can enable from within your PayPal Account Profile. Be sure to take the time to check them out.       Regards,   skier ... View more

PayPal Customer Service: US/Canada 1 - 888 - 221 - 1161 or 1 - 402 - 935 - 2050 4:00 AM PST to 10:00 PM PST Monday through Friday 6:00 AM PST to 8:00 PM PST Saturday and Sunday Note, If you're trapped in the the phone maze, press Zero.       Regards,   skier ... View more

It's refreshing to see that some folks actually to the math and realize how much it actually costs them to sell an item through these services.     Ebay and PayPal do have their place and yes, some people do make money, however the average individual who thinks they are going to get away cheap by using these services probably never paid much attention to their high school math teacher.     Regards,   skier ... View more

Thanks.   Other than the suggestions will be sent up the chain, that's where it stands.   I've been dealing with PayPal for quite sometime and the one thing they don't do is, implement suggestions and/or ideas quickly.   For example, it took over two years to get PayPal to enhance the Tax Calculations so we could calculate various Tax Rates by Zip Code within the individual States.       Regards,   skier ... View more

Try the basic stuff first.   Ensure that you are using the latest version of your favorite web browser. Delete your web browser's cookies, temp files, cache, history, etc., then close the browser, reopen it and retry.   Try a different web browser, i.e., Safari, Chrome, Firefox or IE.   If possible, try a different computer.   If nothing changes, open a Support Ticket here.     Regards,   skier ... View more

  call PayPal Customer Service   Regards,   skier ... View more

Funds are deposited into your PayPal Account.  You can either withdraw the funds to your bank account, request a paper check, spend it online shopping, do nothing or have access to the money if you have a PayPal Debit Card.     Regards,   skier ... View more