Payment has been held for 21 days and is still not released!

hearttranch
New Community Member

I sold and item that has been paid for by the buyer, RECEIVED by the buyer, and after 21 days, the payment has STILL not been released to me.  The buyers do not understand how to leave feedback, even though I have tried to explain.  When can I possibly expect to receive my $1,000 payment?!?!??!?  This is NOT a small transaction!  I mean really - COME ON PAYPAL!  I can't find anywhere that I can contact ANYONE to give me a real answer!

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2 REPLIES 2

skier
Advisor
Advisor

PayPal Customer Service:
US/Canada
1 - 888 - 221 - 1161
or
1 - 402 - 935 - 2050

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

Note, If you're trapped in the the phone maze, press Zero.

 

 

 

Regards,

 

skier

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profdata
Frequent Contributor
Frequent Contributor

is the payment showing in your Paypal account as a 21 day hold.  or did you just get a e-mail about the hold

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