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since ‎May-04-2017
Country: United States
Type: Business
Frigidman
Frigidman Contributor
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Re: How to disable shipping details input in the c...

by JackieDaytona Contributor in Business Tools Archives
‎May-20-2020 07:50 AM
‎May-20-2020 07:50 AM
Gee DID YOU EVER THINK (AND i USE THAT LOOSELY) THAT YOU MIGHT, JUST MIGHT WANT TO PUT THIS IN YOUR DOCUMENTATION.  i SPENT TWO DAYS LOOKING FOR THIS ANSWER....  ... View more

Re: Fees for cancelled orders

by fiddleheads Contributor in Managing Risk and Fraud Archives
‎May-19-2020 06:20 PM
‎May-19-2020 06:20 PM
I totally agree with all you wrote, Frigidman.  There is a petition I have been circulating (someone else set it up) and outside hoping Paypal will grow up and stop being so greedy. That said, I am also phasing out use of this draconian company. If enough of us leave and TELL THEM WHY they may rethink the strategy. They won't change a thing if they don't feel the sting or even pain of losing a whack of merchants. https://www.change.org/p/paypal-paypal-don-t-change-your-refund-policy ... View more

Re: Fraudulent or otherwise unsavory transactions

by Frigidman Contributor in Managing Risk and Fraud Archives
‎May-15-2020 01:34 PM
‎May-15-2020 01:34 PM
Yes this has been a growing concern as well. So many hacked-into paypal accounts placing orders. Very little movement from paypal to stop it. Its their user accounts they need to protect. Touted as "the safe way to pay!"... but for merchants its definitely not the a safe way to accept payment.   Also in your comment, you mentioned you spot the fraud before sending product, and issue a refund. Well as of 2020, PayPal keeps the transaction fees on refunds and disputed transactions. So even if us merchants do the right thing, we still get charged for it.     ... View more

Does PayPal alert a merchant about hacked accounts...

by Frigidman Contributor in Managing Risk and Fraud Archives
‎May-12-2020 11:37 AM
‎May-12-2020 11:37 AM
Here is the basic scenario with "Intent = Capture":   - Customer comes to store, places an order for something. - Payment is taken immediately on order (no wait period, due to intent=capture). - Product is either delivered instantly (digital goods), or put on hold for suspicions. - In 1-3 days, PayPal alerts us of an "unauthorized transaction" dispute due to a hacked paypal account.   Here is a different scenario using "Intent = Authorize":   - Customer comes to store, places an order for something. - Payment is "Authorized" (not yet captured). - Order is put on hold because it LOOKS suspicious, so no Capture is done. - ???  Will PayPal ever notify us that the "authorization" was fraudulent in any way ???   We are trying to figure this out, as if to ever expect that paypal will tell us that an authorize is actually not legit for capture, and we should void it and flag our order as fraud. However I cannot find any information anywhere about the process (if any) that paypal may or may not do in this regard.   ... View more
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  • Managing Disputes
  • Preventing Fraud Losses

Re: Changes to my PayPal account, which I don't kn...

by Vichoooz Contributor in Disputes and Limitations Archives
‎Mar-01-2020 06:21 AM
‎Mar-01-2020 06:21 AM
Thanks, but I am not even getting a reply from PayPal I can't contact them at any way 😞 ... View more

Re: RestAPI locale property in v2

by Frigidman Contributor in REST APIs
‎Feb-29-2020 09:39 AM
‎Feb-29-2020 09:39 AM
If you are using the JS SDK end, you would add it to the javascript resource. (https://developer.paypal.com/docs/checkout/reference/customize-sdk/?mark=locale#locale)   If you are doing a back-end (server to server via REST v2), you can add locale to the application_context object. (https://developer.paypal.com/docs/api/orders/v2/#definition-order_application_context)   That is also where you set landing_page to LOGIN, and brand_name etc. ... View more

Re: How to prevent users from changing the payment...

by Frigidman Contributor in REST APIs
‎Feb-28-2020 02:28 PM
‎Feb-28-2020 02:28 PM
We noticed this too when we were thinking about switching to use the js-sdk. Instead, we use server-to-server API calls with their REST, to ensure the values we send them, and receive, have gone through proper channels and don't have any tampering.   Its a LOT of extra work to setup and develop, but in the long run, you feel more confident in the data you are sending paypal and getting back. ... View more

Re: Mandatory update

by Frigidman Contributor in General Discussions
‎Feb-28-2020 02:26 PM
‎Feb-28-2020 02:26 PM
Could you elaborate? It will help the community be able to help you. ... View more
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