PayPal Community

Hi @Cindergeist,   Welcome to the community and thank you for your post. That is strange. Are there any limitations on your account? Please check the Resolution Center to make sure there are no outstanding steps. Please also try clearing your cache & cookies and using a different browser. If this continues, please reach out to our support team directly using the 'Help & Contact' option at the bottom of any PayPal page. They will be happy to help.   Siobhan ... View more

Hi @chloewilsons,   Welcome to the community and thank you for your post. It seems your case is already at the review stage so this would be the reason you are not seeing an option to cancel it. If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPal or Twitter https://twitter.com/AskPayPal.    Hope this helps, Siobhan ... View more

Hi @CarlR66,   This sounds frustrating. There are no known issues at this time. It does sounds like a browser issue or as you mentioned, your pop up's being blocked. I can only suggest you try clearing your cache and cookies again and try on Internet Explorer.   Siobhan ... View more

Hi @Markuse59,   Wecome to the community and thank you for your post. It sounds like you need to have a card registered to your PayPal account in order to set up the payment agreement with Netflix. This is common when it comes to subscriptions or agreements with large merchants.   Hope this helps, Siobhan ... View more

Hi @Vickiejp, Welcome to the community and thank you for your post. It sounds like the direct debit mandate has been cancelled. You may need to remove, re-add and confirm this bank account again. You can do this through the 'Wallet' setion of your account.   Hope this helps, Siobhan ... View more

Hi @Vickiejp,   Welcome to the community and thank you for your post. IIn most cases like this, it could be part of a payment for a larger amount. Have any payments gone from your PayPal account in the 7 days previous? If so, please log in and click on 'details' next to any recent transactions for a breakdown of how they were funded. If you are still unsure, please use the 'Help & Contact' link at the bottom of any PayPal page to phone our support team directly. They can then take your card/bank details and help you locate this.   Hope this helps, Siobhan ... View more

Hi @1111Help,   Welcome to the community and thank you for your post. Sorry to hear you are experiencing issues with this. You should find all of the answers you need here, https://www.paypal.com/us/webapps/mpp/cash-card.    Hope this helps, Siobhan ... View more

Hi @jen821,   Welcome to the community and thank you for your post. You should find the answers you need here, https://www.paypal.com/uk/webapps/mpp/paypal-virtual-credit/faq. If not, please reach out to the credit team directly and they'll be happy to help, 0800 368 7155.   Siobhan ... View more

Glad to hear it. 🙂 ... View more