Was your PayPal ID and password in your wife's purse? If someone changed your PayPal email why didn't they change the password to prevent your access? Does your wife have access to your PayPal account?
... View more
What process to think someone took to hack into your PayPal account? And then, how do you think someone hacked into your PayPal Credit account to get money?
... View more
You could also file a police report for unauthorized access to your equipment. You would use that report then to support a PayPal dispute.
... View more
PayPal cannot protect your devices when you allow access by others in your household. If necessary place devices in a locked cabinet or safe to protect them from other people. You do what is necessary when your home is more or less a public space.
... View more
What type of dispute did you file, not received or not as described? Did you provide all relevant information before escalating to a claim? 10 days after escalation PayPal will make a decision; PayPal may also request more information during claim time period. Wait for any instructions from PayPal. IF you prevail you will need ship with tracking to seller. You pay return shipping.
... View more
There are 2 issues: eBay dispute and PayPal dispute. They do not work together. It appears that you did not file a PayPal dispute. Go back and review exactly what you did with eBay. There are eBay members here with more expertise.
... View more
What was stated on the seller's web site before you made the purchase? What was the seller's return policy? If you file a PayPal dispute for not as described and win you would need to pay for return shipping.
... View more