PayPal Community

I just received an email from Paypal and they said that my claim was settled in my favor and I would receive a refund ($63.99).  Someone mentioned Direct Messaging them through Twitter helped them get things expedited, so I tried that. Not sure if that's what did the trick, but I think it helped. Good luck. I feel sorry for all those that have been cheated and all those who will continue to be scammed.  Paypal needs to take ACTION. ... View more

Agree totally. Either Paypal is complicit in this scam, or they just don't care. They ARE aware of it. I have been direct messaging them through Twitter and they have been replying to me, here's what they had to say: "Thank you for giving me that case ID. What is the latest update you received about the dispute from us? Typically with disputes we would attempt to reach out to the merchant to getting tracking information if they do not respond by a certain date with valid tracking then the dispute would be decided in your favor and a refund issued. I would be unable to discuss any actions that might be taken by PayPal on another account, I understand your concerns and will make sure this is forwarded to the relevant team to review. ^JCM"   I am done and finished with Paypal. IF I can get this resolved and get my money back, I will consider myself fortunate.  US Fitwear has never provided a tracking order, won't answer my emails or phone calls, and it shows my order as "processing" since April 28th!  I suspect that once they are contacted by Paypal, they will provide a fake tracking number to them, just like they have done to everyone else... ... View more

My order was placed around April 28, 2020.  For 2 days it just showed "processing", so I thought maybe the item was on backorder. Then checked Paypal to find that my account had already been billed. When I contacted US Fitwear and got no response, I started a dispute of the charges and I'm still waiting on Paypal, who is waiting on a response from US Fitwear---that will never come. ... View more

In case you didn't see this, someone else posted it: https://www.bbb.org/article/news-releases/22346-online-retailer-consumers-lose-money-to-usfitwear   It is unbelievable that Paypal continues to assist this company in defrauding people. I'm not a lawyer, but a class action lawsuit seems in order. Maybe that would get their attention! ... View more

In case you didn't see this, someone else posted it: https://www.bbb.org/article/news-releases/22346-online-retailer-consumers-lose-money-to-usfitwear   It is unbelievable that Paypal continues to assist this company in defrauding people. I'm not a lawyer, but a class action lawsuit seems in order. Maybe that would get their attention! ... View more

In case you didn't see this, someone else posted it: https://www.bbb.org/article/news-releases/22346-online-retailer-consumers-lose-money-to-usfitwear   It is unbelievable that Paypal continues to assist this company in defrauding people. I'm not a lawyer, but a class action lawsuit seems in order. Maybe that would get their attention! ... View more

In case you didn't see this, someone posted this article. Exactly what happened to me....   https://www.bbb.org/article/news-releases/22346-online-retailer-consumers-lose-money-to-usfitwear ... View more

Thanks. I have stopped using Paypal, at least until I get a refund, maybe forever. Unbelievable that Paypal allowed them to continue to scam people despite all these complaints! ... View more

No, sorry, wish I could help. Sounds like you are trying to do all the right things, unfortunately I have no legal background.  I am surprised that someone has not reported them to the Federal Trade Commission, but I'm sure the wheels of government turn slow. https://www.ftc.gov/news-events/media-resources/identity-theft-and-data-security/filing-complaint ... View more

Thanks for letting me know. Sorry to hear that you were scammed, too.  I have stopped using Paypal until I get a refund, and if they refuse to reimburse me for my loss, I will cancel my account.  ... View more