PayPal Community

Hi @ryoko-1234    Welcome to PayPal community.  It is not possible to change your address to a country that is different from the country you used when you opened your account. The laws applicable to PayPal accounts differ by country. If you moved abroad, you’ll need to close your existing account and open a new account. If you maintain residences in 2 countries, you can have 2 PayPal accounts as long as only one is a Business account.   I hope this information helps! ... View more

Hi @esmar    Welcome to PayPal community.  You can provide a copy of your bank or card statement, that is registered to your PayPal account. The address should match the address you provided to PayPal and should be within the last 3 months.  I hope it helps!  ... View more

Hi @bthst    The sender can mark the transaction as ‘Received’ in their PayPal account. If the sender does so, the payment is released immediately.   I hope this information helps! ... View more

Hi @ThaneX08    Welcome to PayPal community.  You can try adding a different phone number  if you have another phone number in your name.  You can also try another way to confirm your identity by clicking Try another way (if provided).   Hope it helps!  ... View more

Hi @seligul    Welcome to PayPal community.  There are some other ways to recover your negative balance.  Receive a payment: When you receive a new payment into your PayPal account, we'll deduct the amount to set-off your negative balance.   Send a payment: When you make a payment, we'll add your "negative balance" amount to the same transaction. For instance, if your PayPal balance is -$10USD and you're paying $20USD for a purchase, your card will be charged $30USD. You can see the payment breakdown information of both your online purchase and the negative balance paid on the "Transaction Details" page.   I hope it helps! ... View more

Hi @Jithish    Try changing the payment method for your pre-approved payment.  How do I view, modify or cancel my pre-approved payments, subscriptions or automatic payments on my PayPal account?  I hope it helps!  ... View more

Thanks for your reply JD5261.   I checked your link: - When I checked my email address it said it has to be confirmed by adding a 2nd email, which I did. And then the 2nd email is unconfirmed !!    Why would I have to add more than one email anyway ? - Since I want to pay with CC (preferred payment option) my balance is zero and I don't have a bank link. - If my card is limited, where do I see the limitations, and how do I remove them ?   I tried again to send money and I get this screen:   https://imgur.com/a/omt1iKk    When I check the "Send money now" button, nothing happens.   I honestly are clueless what to do now.       ... View more

Hi @monst4h7    A limited account means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Kindly go to your Resolution Centre for more information on why the limitation was placed and how it can be removed. Once you complete all the required steps , we'll remove the limitation from your account and you will be able withdraw your money.   I hope this information helps! ... View more

Hi @jordye03    Please visit I’m having trouble keeping up with my PayPal Credit payments - can you help? that may help you regarding your concern.   I hope this information helps! Stay safe!  ... View more

Hi @Dabulychev    Welcome to PayPal community.   Kindly check your pre-approved billing agreement payments. This charge could be from a service you signed up for in the past.  If it was, you can cancel it, to ensure that you will not be billed moving forward.    I hope this information helps!      ... View more