How to change your security method when transferring funds

ThaneX08
New Community Member

Good day Paypal users,

 

I am making my very first funds transfer.

 

When you are linking the bank using the routing number and account number it requires you to confirm that its you using a mobile phone authentication process. My phone number is apparently invalid so I would like to rather confirm using my email address.

 

Can anyone tell me how to achieve this.

 

Thanks in advance.

~Thane

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1 REPLY 1

JD5261
PayPal Employee
PayPal Employee

Hi @ThaneX08 

 

Welcome to PayPal community. 

You can try adding a different phone number  if you have another phone number in your name.  You can also try another way to confirm your identity by clicking Try another way (if provided).

 

Hope it helps! 

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