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since ‎Mar-11-2020
PayPal_RachelK
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Re: Bill Pay Setup Error Message

by Moderator PayPal_RachelK in Transactions Archives
‎Dec-19-2022 02:20 AM
‎Dec-19-2022 02:20 AM
HI @RobotFly, This  Welcome to the PayPal Community and thank you for your post!   I am sorry to hear you are experiencing this issue. This could be due to a number of reasons, for example, the payee may not be set up to receive Bill Pay payments yet.   The best thing to do is contact our Customer Support to have this reviewed further. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.   I hope you get this sorted!   - Rachel  ... View more

Re: how do i send bitcoin to pay for something onl...

by Moderator PayPal_RachelK in Transactions Archives
‎Dec-19-2022 02:16 AM
‎Dec-19-2022 02:16 AM
Hi @arny1977,   Welcome to the PayPal Community and thank you for your post!   You can buy, sell and hold cryptocurrency through PayPal’s cryptocurrency service, but you can’t use it to send cryptocurrency. If this feature does become available in the future, we will notify our customers.    For further details, please click here.    I hope this helps!   - Rachel  ... View more

Re: Card misprint

by Moderator PayPal_RachelK in Security and Fraud Archives
‎Dec-19-2022 12:05 AM
‎Dec-19-2022 12:05 AM
Hi @ReplayFDM,   Welcome to the PayPal Community!   I am sorry to hear your account has been permanently limited. I know this must be frustrating. Please be assured that we do not take the decision to permanently limit an account lightly.    If you feel this decision was made incorrectly, I would suggest you contact our Customer Support to submit an appeal. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.   I hope you get this sorted!   - Rachel  ... View more

Re: i make a mistake can u help me ???

by Moderator PayPal_RachelK in Transactions Archives
‎Dec-19-2022 12:01 AM
‎Dec-19-2022 12:01 AM
Hi @Mathew25,   Welcome to the PayPal Community and thank you for your post!   I am sorry to hear what has happened. I do understand your concern with this. When you cancel a subscription, I'm afraid it cannot be reactivated through your PayPal account.    A subscription is a payment agreement you have with a merchant. Therefore, it must be initiated with the merchant directly. I suggest you contact the merchant or visit their website for further details.    I hope you get this sorted!   - Rachel  ... View more

Re: Convert a payment from USD to Euro and withdra...

by Moderator PayPal_RachelK in Transactions Archives
‎Dec-18-2022 11:56 PM
‎Dec-18-2022 11:56 PM
Hi @Wolfyyie,   Welcome to the PayPal Community and thank you for your post!   Yes, this is possible. When you receive a payment into your PayPal account in a different currency, it is automatically converted to your primary PayPal balance. For example, if you have a EUR PayPal balance, but receive a USD payment, the payment will be converted to EUR.    If you already hold a USD PayPal balance, the payment will be placed into your PayPal account in USD. When you withdraw the funds, they will then be converted to the currency of your bank/card. This will be shown on the screen before you process your withdrawal.    I hope this helps!   - Rachel  ... View more

Re: not working with my sbi card paypal

by Moderator PayPal_RachelK in Wallet Archives
‎Dec-15-2022 03:16 AM
‎Dec-15-2022 03:16 AM
Hi @Syedhuda,   Welcome to the PayPal Community and thank you for your post!   I am sorry to hear you are unable to add your card to your PayPal account. I know this must be frustrating. Unfortunately, not all cards are eligible to be used on PayPal's system. If this does change, we will make sure to notify our customers.    Thank you for your understanding!   - Rachel  ... View more

Re: Paypal's new "Pay monthly" Option

by Moderator PayPal_RachelK in Products & Services Archives
‎Dec-15-2022 03:03 AM
‎Dec-15-2022 03:03 AM
Hi @Wax,   Welcome to the PayPal Community and thank you for your post!   I do understand your concern with this. Currently, PayPal Credit have a special financing offer, 'Get No Interest if paid in full in 6 months on purchases of $99.00+.'   This would mean if you paid the $1000 purchase back within the 6 months, you would not be charged interest. For further details, please click here.    I hope this helps!   - Rachel  ... View more

Re: Paypal Pay in 4 glitch, no confirmation, pendi...

by Moderator PayPal_RachelK in Transactions
‎Dec-15-2022 02:54 AM
3 Kudos
‎Dec-15-2022 02:54 AM
3 Kudos
Hi @Emu-95,   Welcome to the PayPal Community and thank you for your post!   I do understand your concern with this. When you attempt to make a payment, the amount can be temporarily charged to your bank/card. This is an authorization charge.    The authorization charge will remain pending until the merchant accepts/processed your order. As you mentioned that the authorization has disappeared from your PayPal Activity, this would mean that the authorization expired, and the merchant did not accept it. Therefore, you will not be charged for this order.    An Authorization is just a temporary charge. This means you won't see a refund in your bank account. The charge will simply be removed from your bank, and the funds would be returned to your available balance. This should reflect on your bank balance within 72 hours.   I hope this helps!   - Rachel  ... View more

Re: i have been scammed: fake tracking number frau...

by Moderator PayPal_RachelK in Security and Fraud Archives
‎Dec-15-2022 02:44 AM
‎Dec-15-2022 02:44 AM
Hi @AmineH,   Thank you for your post, and thank you @kernowlass for the great info as always!   I am sorry to hear what has happened. I know this must be concerning. It sounds like your dispute was denied as our teams have noted that you have opened a high amount of disputes. This would also be why your account is limited.    If you don't agree with this decision, I would suggest you contact our Customer Support via phone. To contact us, simply click here.   I hope you get this sorted!   - Rachel  ... View more

Re: Why I got rejected while applying PayPal Credi...

by Moderator PayPal_RachelK in Products & Services Archives
‎Dec-15-2022 12:59 AM
‎Dec-15-2022 12:59 AM
Hi @MjAlbin,   Welcome to the PayPal Community and thank you for your post!   I am sorry to hear your PayPal Credit application was rejected. I know this must be frustrating. PayPal will email you with more information about why your application for PayPal Credit was unsuccessful.    If you apply during checkout and get declined for PayPal Credit, you can still use PayPal to check out securely with your debit or credit card. If you want to re-apply, you will be able to 35 days after your last application.   For further details, please click here.    I hope this helps!   - Rachel  ... View more
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