PayPal does not have consumers' backs when it comes to scammers. I ordered something and the seller said that it was delivered and it never was. Clearly a scam according to reports from others who were scammed by this same retailer (which I sent to PayPal in my dispute PP-D-66700958). 

I will NEVER make PayPal my preferred form of payment. If they allow just anyone to sell fake items online and use Paypal to accept payments then not really investigate with UPS about whether or not the shipment actually completed then I can't do business with them anymore.

I will not be sending this complaint to the BBB and Texas Department of Banking because while my loss was less than $100, it looks like Paypal is facilitating this fraud against lots of people and I think it should stop.