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Who Me Too'd this topic

Why is my solution post being rejected?

joeyaloha
Contributor
Contributor
Posted on
‎Apr-03-2020 01:18 PM

I found a solution to the problem in this post:

     https://www.paypal-community.com/t5/My-Account/Close-my-cash-plus-account-but-keep-my-personal-paypa...

 

I drafted up a long step-by-step answer based on what I asked the customer service reps, how they escalated it, etc. But it got rejected twice.

 

There was nothing particularly defamatory in it, no reason was given, and I don't know who to ask about it.

 

Any recommendations on how to get the answer posted or why the PayPal Community is rejecting it?

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