I found a solution to the problem in this post:
https://www.paypal-community.com/t5/My-Account/Close-my-cash-plus-account-but-keep-my-personal-paypa...
I drafted up a long step-by-step answer based on what I asked the customer service reps, how they escalated it, etc. But it got rejected twice.
There was nothing particularly defamatory in it, no reason was given, and I don't know who to ask about it.
Any recommendations on how to get the answer posted or why the PayPal Community is rejecting it?
