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PayPal Help Community

Receiving payments as a merchant? Purchasing as a buyer? Sending and receiving personal payments? Th...

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MTS Community

Technical support for Merchants integrating PayPal.

18478 Posts

Seeking advice on seller not responding to emails after issues with purchase.

Original Title that paypal kept saying is not good enough; Seeking advice; purchased computer chair through company using Paypal - chair is abysmal, customer support is ignoring emails. Greetings,I seek advice on how to deal with this situation; I bo...

Account limited, Asking to upload passport, I don't have passport

I started getting alot of sales and customers paying through paypal. My account payments has been placed on hold . Paypal is asking for more business information. One section is asking me to submit a passport and I cannot change the forms of ID to up...

I am not recieving email notifications when a business sends me an invoice or money request

I have checked the email notification settings, I have checked my spam folder, etc. I receive other PayPal emails (like "you paid _ $" or "_ sent you $") but I do not receive an email notification when *I* get sent an invoice or money request. Is thi...

Transferred money to the wrong bank account and the status is complete.

Transferred money to the wrong bank account and status is complete, is there anything that I can do? I am not able to cancel.

Having trouble uploading a credit card statement to lift my account restriction.

Paypal has limited my account and is asking for my credit card statement. The card in question is one of my employees cards and it doesn't show up in my overall statement. It was also canceled because of some fraudulent charges. How do I explain this...

Is there a way to intergrade Etsy to Zettle?

Is there a way to intergrade Etsy to Zettle? I have both Etsy and a site with Big commerce and was hoping to use Zettle for both. I have no desire to track three different product lists

Why am I only getting 2% back when I use my Paypal card vs the 3% they say I can get?

I get emails from Paypal saying I can get 3% back when I use my Paypal Mastercard but looking at my transactions where I used my card I'm only getting 2% back Why is that? Direct from the email:

help to successfully create and send a bill to client

Hello Paypal, i have an issue creating a bill for my clients. basically i created my Paypal account today and i wanted to send the bill to client but this is the message the system gave me: "Sorry, we couldn't update your invoice. Please contact our ...