Original Title that paypal kept saying is not good enough; Seeking advice; purchased computer chair through company using Paypal - chair is abysmal, customer support is ignoring emails. Greetings, I seek advice on how to deal with this situation; I bought a computer chair from a certain company (not sure if allowed to say) and I'm having a hard time finding their return policy & QA. I bought & received the chair a last week, and it hurts my back very quickly (unusable), so I have reached out to their customer support by email (as they instruct if you have issues with their products), they have since ghosted me (4 days no reply). The transaction was done via Paypal, what do you suggest? I am afraid that if I go on too long without action, that the window where I can get some of my money back might close. Cheers, SHB
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