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PayPal Help Community

Receiving payments as a merchant? Purchasing as a buyer? Sending and receiving personal payments? Th...

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Technical support for Merchants integrating PayPal.

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Login message - "We're having trouble making sure it's you"

I am having trouble logging in on PayPal. I haven't used paypal for 4 years and when I try to log in I get "We're having trouble making sure it's you" error. I successfully changed password with mobile app, I scanned my ID card and passed face recogn...

How do I create a report on transaction fees

How do I create a report on transaction fees? Years ago the activity download included the fees for each transaction.I can't seem to find a report listing all of the fees charged over a given period. Your thoughts please. RDS

Cannot log into old Paypal account

I would like to log into an old Paypal Account, but there is an old mobile phone number for the 2 factor authentication registrered. Unfortunately I cannot create a new account because it says the bank account is already connected to a different payp...

The error when trying to get billing agreement token for not US locations

Hello, we are receiving such a PayPal error when trying to get a billing agreement token for non-US locations (like IT, etc.) for sandbox account “FTGXC96R23DHS”.{ "name": "BUSINESS_ERROR", "debug_id": "97162070ca8f2", "message": "Business error", "i...

Payments are failing

Hi, I work for this company called Apps for Bharat. It is based in Bangalore, India. We We have an active account in Paypal and use Paypal for payments from customers in USA. Now, We have integrated with Juspay and have onboarded PayPal as a payment ...

Why are my requested activity statements forever "in progress"?

Why are my requested activity statements forever "in progress"? It's been longer than the 5 business days they tell us it takes, so what's the hold up? Totally outrageous. I need the information now.

Resolved! Link a non US bank account

Hello! When I go to link a bank account, I only have the option to link a US bank account. I do not live anywhere close to the US, none of my transactions are in USD and my account is set up in my native country. Was there a change where PayPal only ...

Is Pay pal the best Pal ever? I sure do think so😊

Is PayPal the best Pal ever?

How do i get 2021. 2022 pay pal transactions

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Log in issue "We’re having trouble making sure it’s you".

Log in issue "We’re having trouble making sure it’s you". This message appeared after not receiving SMS code a few times. I see verification failed status. What might be the reason for this and how to resolve it? Is the any way to contact support via...