Community Chat 9/28/2011 - CLOSED

[PayPal_Adrian]

Hey everybody!

Join the PayPal Community Forums moderation team in our weekly Community Chat on Wednesday, September 28th, from 4 to 5 PM CDT (2-3 PM PDT). 

Our moderator staff will be here to answer your questions regarding PayPal - or just to get to know you.    This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic."  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

See you then!

Adrian

[PayPal_Olivia]

Hi drayford2003, and welcome to the forums!

This week's question is about your favorite candy. What is it? Why?

You have 10 minutes! Go!

(Actually, we'll wait a few minutes past closing for you. We're nice like that. Shhh, don't tell anyone.) 🙂

Olivia

[drayford2003]

Sweet! My favorite candy is pumpkin flavored Kit Kats that are frequently distributed in Japan during the Halloween season. Totally delicious. 

Which leads to my next question, how do I disburse more than 200 bucks to pay for more candy? Do I need to give you (the system) a SSN or something like that?

[PayPal_Olivia]

drayford2003, I absolutely love that you segued into your question like that. You win the chat! 🙂

It sounds like you're trying to withdraw funds... do you see a View limits link? There should be 3 options there, and all you would need to do is two of them. If you still need help after that, please feel free to post a new topic on the forums (this one will be closed shortly.)

I hope this helps!

But really, pumpkin Kit-Kats? Bleargh.

Olivia

[PayPal_Adrian]

jbrown6606 -

If you're creating more than one shipping label for one transaction on PayPal, through PayPal shipping, after you create the first label, just re-visitt the transaction details.  There should now be a "ship another" button to create another printing label for the same purchase.

Optionally, for domestic transactions you could use the Multi-Order Shipping Tool, but that may require that you create the address and shipping information from scratch.

Hope this helps,

Adrian

[PayPal_Andy]

I would have to say that my favorite candy is the immortal Kit-Kat. Nothing beats it.  Then again, I've really never met a candy I didn't like...except for candy corn, but let's face it; that is neither candy nor corn.  It may be lightly flavored leftover candle wax, but I've never done any experiments to test that. 😉

Andy

[jbrown6606]

Now, I thought you could use funds that were being held to pay for shipping as long as you did it through Paypal????  Now I can't?  What's the deal?

[Misty11]

Hello jbrown6606, 

Please give me a few minutes, as I am typing up a response for you. Thank you for your patience.

Misty 

[Misty11]

Hello jbrown6606, 

When using PayPal shipping to ship your package, the funds would come from your available balance. Once the shipping label has been created the funds being held in your PayPal account will be released within 24 hours to cover the cost of the shipping label.

Misty

[jbrown6606]

Can held funds be used to pay for shipping?

If you print labels and pay for shipping through PayPal or eBay, the cost of shipping will be released from your pending balance shortly after purchase. Printing labels on eBay and PayPal is free. You're charged only the cost of shipping. <-from paypal "help"

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@PayPal_Misty wrote:

Hello jbrown6606, 

When using PayPal shipping to ship your package, the funds would come from your available balance. Once the shipping label has been created the funds being held in your PayPal account will be released within 24 hours to cover the cost of the shipping label.

Misty

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[PayPal_Adrian]

jbrown6606,

The information that Misty provided is correct and is in-line with the information you have copied from the website.

Both are essentially stating that you have to pay for the label first.

Once you have paid for the label out of your own pocket, then the cost of the label is released to you within 24 hours (but usually, within a few minutes).

This means that you must debit your available (not held) balance, or bank account. 

You can then withdraw the released funds or apply them to your next shipping label.

Thanks!

Adrian