repeated requests to add a card for payment, even though there is a card registered to the account

[KB137]

When I log in to make a payment, a screen appears which asks me to add card details, even though there is a card registered to the account. I have tried registering the card again but the screen then blanks out and asks me to register a card for payment. any ideas?

[kernowlass]

@KB137 

Did you confirm the card after adding it?

https://www.paypal.com/uk/cshelp/article/how-do-i-confirm-my-credit-or-debit-card-with-paypal-HELP15...

Is it a physical card and not a virtual/digital one?

Is the billing address on your card the same as your paypal account address?