negative balance

BSLH62
Contributor
Contributor

I am confused! I paid my balance in full and then paypal kindly credited a late fee of $40. So now I have a -$40 balance and the only solution I see is to add $40 to my account. In my mind, and looking at my Account Activity, this doesn't make sense. Can someone explain the math to me? It seems like I should be able to use that credit.  

Thank you!

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi BSLH62, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!  


Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 
 

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