I verified my card in paypal and i still havent received the refund that they charged....

wa_0909
New Community Member

I verified my card in paypal and i still havent received the refund that they charged.... Do i have to wait for more days to get the refund or is this a system error that i have to contact paypal??

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1 REPLY 1

Mujahid7
PayPal Employee
PayPal Employee

Hi @wa_0909 

 

Thank you for visiting the PayPal Community Forum. I'm sorry to hear you have not received your refund yet and I know how concerning this could be. Please be advised that after you confirm your card, we’ll immediately refund the charge. Your card issuer will credit your balance within 30 days of the refund date. Hence, I recommend you to please wait for the given time frame.

 

 If you're still running into issues after that, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. 

 

Good luck!  

- Mujahid 

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