I received a message on my email account to withdraw my money after 180 days

RakanjaMbanefo
Contributor
Contributor

I received a message on my email account to withdraw my money after 180 days. After that, I linked my wise bank card to withdraw my money, but I am facing this message 

Some banks and cards don’t accept transfers just yet.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@RakanjaMbanefo 


In Kenya the normal withdrawal options available to you of MPESA or Equity Bank are not available after a permanent limitation.

 

The only option still available when Paypal tell you that you can withdraw your funds is via a U.S bank account if you have one. However Paypal does not support Wise / Payoneer (or any other virtual banks). 

 

So you would need to contact customer services to help you access the funds from your permanently limited account.

 


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RakanjaMbanefo
Contributor
Contributor

So how can I withdraw my money? Can all the money be transferred to another PayPal account? For example, it will be sent to my sister’s PayPal account or my sister’s husband’s account.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@RakanjaMbanefo 

 

Did you read the last line of my above post?


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RakanjaMbanefo
Contributor
Contributor
Yes, I read it and I have contacted them before, but they do not respond to me and do not give me any solution.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@RakanjaMbanefo 

 

All you can do is keep reaching out to them, nothing we can do for you on here.


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