Can't Find Verification Code in Debit Card Statement
I'm a Paypal user from the Philippines that's trying to link my Metrobank debit card to my Paypal account. I went through the standard process of the verifying it, but when I look at my transactions, I can't find any code to use to confirm my card.
Based on my card's transaction history, a fee was deducted from my account (about 149Php) but their descriptions only say ET MCI SALE, and no four digit code or anything of the sort.
Any help would be appreciated.
Banks & Cards
Welcome to the community.
Normally the confirmation deposit shows in the bank account in a few days. You might consider adding the weekend and bank holidays. At times your statement will show the amount deducted yet the bank could take time to show the actual code next to the word PayPal. If you are having issues you can maybe restart the confirmation procedure on you PayPal account.
Hi Jaycroll and welcome,
So sorry to hear you are having such issues with this. Are you checking your card statement online or is it a paper statement that you are checking for the code? If you are not seeing the code on your online statement I would recommend to ask your bank for a paper statement as it can sometimes show on the paper statement and not the online statement. Not sure why this happens just know from my experience that paper statements can show a little more information.
Please let us know how you get on,
This is my first time setting up my PayPal account. I can't find the 4 digit code and I was deducted for 51.1 pesos by Paypal and another (2) 100 pesos stating "ET MCI SALE". Need your help in verifying my account and will the charged be refunded. Thank you.
Thanks for joining the PayPal Community to ask your question!
I'm sorry to hear the code still isn't showing up for you on the paper statement. I suggest reaching out to your cardholder's customer support and inquiring if they can see it on the backend. If the card cannot be confirmed, the confirmation charge will still be refunded automatically after 75 days.
I hope this helps!
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Need to provide business documents but not a business! Funds are locked in Security and Fraud
- Disable WhatsApp for receiving verification / 2fa in Managing Account
- Paypal saying the unauthorised transactions are authorised in Security and Fraud
- I had a payment rejected by paypal credit due to not having direct debit set up in Products & Services
- Failed Refund, Duplicate Debits, Unexplained Delays, and a Disheartening Culture in Transactions