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Can't Find Verification Code in Debit Card Statement

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frik1000
Contributor
Posted on

Hello,

I'm a Paypal user from the Philippines that's trying to link my Metrobank debit card to my Paypal account. I went through the standard process of the verifying it, but when I look at my transactions, I can't find any code to use to confirm my card.

 

Based on my card's transaction history, a fee was deducted from my account (about 149Php) but their descriptions only say ET MCI SALE, and no four digit code or anything of the sort.

 

Any help would be appreciated.

37 REPLIES 37

Can't Find Verification Code in Debit Card Statement

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Xris_dB
PayPal Employee

Hi frik1000,

 

Welcome to the community.Smiley Happy

 

Normally the confirmation deposit shows in the bank account in a few days. You might consider adding the weekend and bank holidays. At times your statement will show the amount deducted yet the bank could take time to show the actual code next to the word PayPal. If you are having issues you can maybe restart the confirmation procedure on you PayPal account.

 

Chris.

Can't Find Verification Code in Debit Card Statement

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frik1000
Contributor

Okay, I'll give it a few days. Will there be any additional fees if I opt to restart the confirmation process?

Can't Find Verification Code in Debit Card Statement

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Xris_dB
PayPal Employee

Not at all, the first one will cancel.

Can't Find Verification Code in Debit Card Statement

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Jaycroll
Contributor

have you been succeful on verifying your card? I assume you're using Metrobank too, as i have the same issue. 

Can't Find Verification Code in Debit Card Statement

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PayPal_paula
Moderator

Hi Jaycroll and welcome, 

 

So sorry to hear you are having such issues with this. Are you checking your card statement online or is it a paper statement that you are checking for the code? If you are not seeing the code on your online statement I would recommend to ask your bank for a paper statement as it can sometimes show on the paper statement and not the online statement. Not sure why this happens just know from my experience that paper statements can show a little more information. 

 

Please let us know how you get on, 

Paula 

Can't Find Verification Code in Debit Card Statement

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adiestro143
Contributor

Hi, Team,

 

This is my first time setting up my PayPal account. I can't find the 4 digit code and I was deducted for 51.1 pesos by Paypal and another (2) 100 pesos stating "ET MCI SALE". Need your help in verifying my account and will the charged be refunded. Thank you. 

Can't Find Verification Code in Debit Card Statement

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MKTM
Contributor

My paper statement shows the same thing. Can't we just send documents to verify our account? This process doesn't work for all banks and countries.

Can't Find Verification Code in Debit Card Statement

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Michikoi
Contributor

Hi! I'm experiencing the same issue now. Though I have only started the process a few hours ago. I would like to know though, if you were able to resolve this problem. The post wasn't updated to whether you got verified or not. 

I am also checking my statement online and not through any bank statements emailed/mailed to me. Should I check it somewhere else instead of online banking?

Can't Find Verification Code in Debit Card Statement

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Jane128
Member
Hi, anything on this?

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