BPI Debit or Credit card link to Paypal - Charged but not showing in BPI Account Statement!

[bitoyseklista]

Linked my BPI Debit card last 29 Sep 2021 and I was charged with the amount required. But I am showing the 4 digit code in my account statement. Anyone knows how to deal with this please?

There is no entry in my account statement like below!

How to confirm your card and complete verification:

1. Check the description field of your credit card statement or bank statement (for debit card) for your 4-digit code (pin number) and the word 'PayPal' or 'PP'. Some examples to help you recognise your code:

   For Visa/AMEX/JCB:	PP*1234 EXPUSE
   For Mastercard:	PP*4321 PAYPAL -- *EXPUSE

2. Log in to your PayPal account again and go to your 'Overview' page
3. Click 'Confirm my debit or credit card'
4. Enter your 4-digit code (1234 or 4321) to complete verification.

[sharpiemarker]

@bitoyseklista 

Try the steps here:

https://www.paypal.com/ph/smarthelp/article/how-do-i-confirm-a-debit-or-credit-card-that-i've-linked...

If there’s no 4-digit code, contact your card issuer and ask if they can check their internal details for this transaction for the code and read it to you.

[yanie2]

Hello @bitoyseklista did you already solve this? I am experiencing it right now.

[Jerry1952]

I'm facing the same problem here right now. I just sent a short summary of the problem to Online Bpi, but, not sure if that will help.

I went to my bpi bank customer service, and, they couldn't help me.

[Immaya22]

I'm experiencing the exact same issue. I even went to the bank to check with them personally but the code is really not showing on their system. I already reached out to Paypal 2 days ago and still no response yet. This is somewhat frustrating because I need to verify my PayPal account asap.

[esojjr1990]

i was also experiencing this king of issue about to go to the bank/card issuer but upon checking your comments none of the branches can give resolve maybe paypal should help us bout this

[Immaya22]

Hi, if your card is bpi, you have to call the number provided at the back of it. I had the same problem and luckily, bpi helped me. There is a specific department for those codes, that is why bpi branches can't help because it is specifically for a specific dep. Try calling the telephone number at the back.