cant link bank account

[aneyyar]

when linking my bank im getting this error:"This account needs a little help to link it. Contact us and we can help with that, or you can link a different account." I have a Bank of America account

[kernowlass]

@aneyyar 

Is that the same as payoneer?

If so then paypal does not support virtual / digital banks.

[PayPal_Bindu]

Hello @aneyyar,

Thank you for visiting our community forum!

Sorry to hear that you're not able to link your bank account. As @kernowlass mentioned, there are some banks that aren't compatible for use with PayPal. This may include most online or prepaid bank accounts. You can find the possible reasons for the bank decline here : Why can't I link a bank account to my PayPal account

I suggest you to try to link a different bank account or reach our to our team for additional assistance to get this fixed. You can find the available contact options on our website.

I hope this information helps!

Bindu