Won’t let me link card as can’t confirm identity

Sara2812
Contributor
Contributor
Hi I tried to link a new card to my account and it says can’t verify identity even though I approved it separately on my online app for my card?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sara2812 

 

Are you using a VPN? If so try adding it without (also against paypal rules to use one).

Does the billing address of the card exactly match your paypal account address?

Is it a physical card and not a virtual/digital account?


Advice is voluntary.
Kudos / Solution appreciated.
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