SMS message with confirmation code didn't arrive twice

Koko_Ana5
Contributor
Contributor

Hello! I've added a new card to my account and I didn't receive any confirmation SMS message from PayPal, but I saw in my bank app that money has been withdrawn. Then, after few hours I tried to get a new code, PayPal got money from my card but once again I didn't get any SMS message. Though I have screenshots from bank app that money went to PayPal. So I can't confirm my card yet. What can I do? Is there any other way, by calling, or anything else, so I can get confirmation and start working with PayPal to receive and send money?
Thanks in advance!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Koko_Ana5 

 

Did you allow a few days for the code to show as per link.

https://www.paypal.com/kz/smarthelp/article/how-do-i-confirm-a-debit-or-credit-card-that-i've-linked...


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