Problem Linking bank account, redirect o home page

[Mr_Ayoub]

Hey i have this problem since 5 or 6 months!

I'm trying to add another bank account to my PayPal, but when i click "link bank button" it redirect me to the dashboard page . 

I mean i didn't even get the page where i can enter the bank information's. 

Anyone having the same issue? 

[elayadissam]

I have the same problem, I contacted the support they told me that it's a general problem, but it's been more than a month, the problem still persists, do you have the solution?

[NazarrEnt]

have you get any solution of this problem ?
Because I am facing same sort of issue to link my bank account to Paypal . Can you help me with that ?

[PayPal_Bindu]

Hello @Mr_Ayoub, @elayadissam and @NazarrEnt,

Thank you for visiting our Community Help Forum!

Sorry to know that you're not able to add your bank account. It could be a technical glitch that the page is getting redirected. Please try clearing your cookies, history, cache, etc. Also please try using a different browser/device. If the issue persists, please reach out to our team through the available contact options at the bottom of PayPal page for additional assistance.

Best wishes,

Bindu

[appmaster]

Why are you answering with the same solution? No, it's not a cache problem or IP address. It's a problem in your system. No support to talk to and nothing to do about it.

[PayPal_Meghan]

Hello @appmaster, 

Thanks for posting your first question on the Community! Welcome! 

I'm sorry to hear that the troubleshooting steps provided have not worked, and you're still unable to link a bank account. I recommend reaching out to Customer Support through one of the options listed on our Help Center here. 

I hope you can add the bank soon! 

- Meghan

[fellahi1111]

did you fix that

[Humansoul]

Same thing here, I can't add no bank account nor credit cards 

[Humansoul]

Hi guys, did anybody find a solution to this problem ?

[Mr_Ayoub · Accepted solution]

UPDATE: I currently reside in Morocco. The issue arose from PayPal's recent regulatory changes, restricting us to only link with Bank of Africa.