Paypal card needs updating

jonathan-wilcox
New Community Member

Paypal card needs updating - when I update it still comes up with the same message when trying to purchase Google One Storage. On Google Chrome, Macbook Pro 15 inch, Mid 2009, OS X El Capitan, Version 10.11.6

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @jonathan-wilcox,

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues making a purchase with your account. Whether making a purchase with your PayPal account or PayPal Cash Card, you may want to check if your bank account and / or debit / credit card are confirmed. Here are a couple resources you may find useful: 

 

How do I confirm my bank account with PayPal?
How do I confirm my credit or debit card with PayPal?
 

f you're still running into issues after that, please feel free to reach out to our Customer Support teams for assistance. 

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.