Negative balance

Kacper8
New Community Member
Hi, From my bank account has been taken automatically payments from transactions which I pay via PayPal account. All transactions has been charger from my bank account already 5 days ago, but the negative balance on my PayPal account still not changed. In activity history those transactions are not visible. What I can do with it ?
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2 REPLIES 2

tomless
Contributor
Contributor

I'm having this problem as well! The money got taken out of my bank account but the difference isn't reflected in my PayPal wallet. I'm genuinely unsure what to do. 

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PayPal_RachelK
Moderator
Moderator

Hi @Kacper8,

 

Welcome to the community and thank you for your post. 

 

I do understand your concern with this. Depending on your banks processing times, it can take up to 5-7 business days to process a transfer. After 7 business days you should see the amount reflected in your PayPal account. 

 

If this is not the case, I would suggest you contact your bank to enquire about the transfer. If it was not processed to PayPal, they will be able to locate the funds for you. 

 

I hope you get this sorted!

 

- Rachel 

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