I’m Having an issue linking my new card

Danlixzy
New Community Member
I lost my previous linked and card and I’m now trying to link my new card but it keep getting declined, please I need help
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Danlixzy 

 

Try clearing cache/history or try another browser or device.

If using the app try the web instead.

Failing that talk to your card issuer to see if there is an issue.

Finally if no luck try customer services and see if they will link it for  you.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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