I can't see my balance anywhere on the site. What is going on?

[lagpressure]

Very strange that my balance does not show up in my wallet link.

No link to click, no balance showing even though I have money in there.

It's a bit concerning. I should be able to see my balance at all times.

I even tried several different browsers to no avail.

[kernowlass · Accepted solution]

@lagpressure 

You won't have a balance unless you have set up a balance account.

That happens in the U.S when you accept your first payment from a buyer.

You then 'claim' that payment and get the option to set up a balance account to hold the funds OR have it auto-sweeped into your linked and confirmed bank account.

[lagpressure]

I have been a paypal customer for 22 years.... every time I have logged in .... in the past.. I would see my balance on the first page.  Now it is gone, and I know I have money in the account. This seems to have changed or disappeared in the last month or so.  I feel like paypal just drained my account and stole my money... or they won't let me see my own balance.

[lagpressure]

When did this change?

I have always had a paypal balance showing.

Did everyone's balance get autosweep into their bank account sometime this year?

[ohmygosh5]

Hi, I too am having the same problem not finding my account balance anywhere. 

Did you ever figure this out, and if so can you please advise me how to see my balance?

Thank you!

[kernowlass]

@ohmygosh5 

Need to say which country you are in as to whether you would or would not have a balance OR need to set up a balance account.