I can't remove my preferred payment card
lotfy0120
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Posted on
Oct-15-2022
11:04 PM
I've been trying to remove my card from Paypal but it says that I must change the preferred card when paying online to another card, which I don't have another card at the moment, so I want to remove it for now
Does anyone know a solution to this problem?
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Banks & Cards
1 REPLY 1

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Oct-19-2022
06:00 PM
Hello @lotfy0120,
Welcome! Sorry to hear you've run into some road-blocks removing your card. Have you tried cancelling any active subscriptions / billing agreements? That might do the trick. Otherwise, I'd recommend reaching out to our Customer Support for further assistance.
Good luck!
- Jon K
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