How to solve the problem

eslam111
New Community Member

How to solve the problem of This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@eslam111 

 

Either remove it from the other account or use another card.

If the other account is closed then only customer services may be able to help you.

If the account is limited then you would not be able to remove it and you should not open another paypal account.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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