Can't confirm I am the owner.

annvius111
Contributor
Contributor

I linked my card, it can't confirm that it's mine. I went to my card chat support, asked them, they said that sometimes it does not recognize VISA card, so I had to refresh and try to link it again. It's still the same result! I wanted to ask the PayPal support. Then, I saw this community and so here I am. \

Anyone can help?

 

Thanks in advance!

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@annvius111 


You haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately we can't advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.
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annvius111
Contributor
Contributor
Hello, thanks for your reply! My country is Malaysia..
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PayPal_JonK
Moderator
Moderator

Hello everyone! Thank you @kernowlass for helping out on this thread. We appreciate you getting this one started. 

 

Welcome @annvius111, I'm sorry you're running into some issues confirming you're the card owner. Is it that your card does not have a verification number? If so, your credit card must have a card verification number (also known as a card security code) to be used with PayPal. Otherwise, here's a Help Center article you may find useful in this situation: What if I don't confirm my debit or credit card linked to my PayPal account?

 

I hope that helps,

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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