Adding Card won’t go trough.

reckitralph0
New Community Member

Hello! When I tried to add a Visa Gift Card to my wallet, it keeps saying “There is a problem, contact us.” And I know that Visa Gift Cards work because I’ve used them before. Please help.

Login to Me Too
1 REPLY 1

PayPal_Megan
Moderator
Moderator

Hey @reckitralph0,

 

Welcome to the Community!

 

In some cases, you may need to register your billing address with the issuer of the gift card.

 

You can find more information on using gift cards with PayPal here.

 

Best wishes,

 

-Megan S.


If you find this response or any other post helpful, you can make our Community better by giving Kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.