transaction history vs bank

MariaTL
Contributor
Contributor

I chose to pay through PayPal in which I have connect my card. In the site of PayPal I can see the movement of the money. But on my ebanking there is nothing

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2 REPLIES 2

prathik5059
PayPal Employee
PayPal Employee

Hello, @MariaTL!

 

Thank you for your post and welcome to our Community Help Forum!

I completely understand your situation. If the payment is reflecting in your PayPal account and not in your bank account. It means that that there is some issue with your bank statement and please contact them and the bank provider will help you resolve the issue. 

 

I hope this helps!

Prathik5059

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PayPal_Olivia
Moderator
Moderator

Hi @MariaTL and @prathik5059,

 

One more thing to consider is the length of time after the payment before checking the bank. Activity through PayPal will not necessarily show immediately in your bank or card activity. It can take a day or two to reflect in many cases, or longer in others.

 

I hope this helps!

 

Olivia

 

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