scammed via a family and friends payment and an operator won’t help me at all it’s a joke!

[Gxnge1]

I have been scammed I was forced to do the transaction as family and friends he won’t refund me and is now ignoring me and I was refused a refund by PayPal and am now $30 down and I can’t talk with an operator about my situation

[kernowlass]

@Gxnge1 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.

[Noellewhitley17]

I didn't know any of this. I didn't get an option for another group

[kernowlass]

@Noellewhitley17 

You always get the option for friends/family OR goods/services and on the friends/family one it clearly states no buyer protection.

If they are not a mate or a family member then why would you use that option anyway?