paid email different on receipt

mickiete
Contributor
Contributor

The email address I sent money to is showing as another email address on my receipt/activity log, anyone know why ?

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1 REPLY 1

Heer_S
PayPal Employee
PayPal Employee

Hi @mickiete 

Thank you for posting. I understand you are concerned about the email address to which the payment is sent. I suggest you to recheck Activity log of PayPal to reconfirm. You can contact the recipient you are expecting to receive this payment, to check if they have received it. Also, check the status of the transaction, in case it is not Completed, please contact PayPal support immediately for better assistance.

 

Thank you

Heer

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