i got scammed and cant get a refund

Kaawd
Contributor
Contributor

I bought someting with my paypal account but it went like i sent it to a friend but i wanted to BUY it now the seller is not answering my messages and i cant get a refund , because it didnt let me choose if i was sending money or buying something

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kaawd 

 

Sorry but you select which option you want to use either friends/family OR goods/services when you send the funds to the recipient or seller.

If you were sent a paypal.me link then there is a tick box to make it a goods/services payment.

 

However a friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.


Advice is voluntary.
Kudos / Solution appreciated.
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