get money back from unknown recipient

[Benjito_2]

Hi,

I'm new to this board and I'm German. So I'm sorry for my bad language skills. I have sent money with PayPal and accidentally made a tiping error in the recipient address. So I tried to reverse the money. In the App it says transaction deleted. But from my bank account the money is already payed. How can I get my money back?

Would be happy, if anybody could help me. 

[kernowlass]

@Benjito_2 

Was the payment showing as unclaimed with a cancel option and you cancelled it?

If yes then, when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.

[Benjito_2]

Hi kernowlass,

thanks for your help. Yes I used the cancel option. Meanwhile I have my money back. But not from PayPal. I cancelled the transfer from my bank account. 

In the PayPal App it says now: "debit rejected". And now I have minus 5,20 Euro on my PayPal Account. But I can't see why. Are this transfer fees? 

[kernowlass]

@Benjito_2 

If you didn't wait for the process to complete via paypal but went to your bank to stop the payment then paypal would see it as a failed transfer and charge a fee.

Why didn't you just wait for the funds to go from bank > paypal > cancelled > back to bank, then you would have had no fee.