can't transfer the funds

VisionCompany
Contributor
Contributor

Hello, PayPal community. My account got limited and now 180 passed. So today I received an email from PP with the title

"Your PayPal funds are now eligible for withdrawal."

And it stated that I can now transfer my balance but I'm not using anymore that credit card I got linked + it won't let me send the money to my friend's PayPal account.  So how can I withdraw/transfer the stuck funds? Thank you.

 

VisionCompany_0-1692639602363.png

 

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1 REPLY 1

manju_
PayPal Employee
PayPal Employee

Hi @VisionCompany 

 

Thank you for your post. I certainly understand this situation must be hard. Do not worry, to get this issue resolved, please contact our support team. You will find our contact details by clicking Help & Contact at the bottom of any PayPal page. You can also reach us on Facebook www.Facebook.com/PayPal or on Twitter @AskPayPal.

 

Thank you

Manju

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