Transaction Received yet not the funds

kaantanrisever
New Community Member

Hello, A friend sent me money throughout a paypal transaction. I got the notification and the email saying that I received the funds but when I checked my balance, I had not received the funds. We tested once again by sending 1 euros (again, from him to my account) and I still got the 2 notifications (via mail and notification) and not that 1 euro. Can anyone help me to understand why I didn't receive the funds yet have the transaction in my transactions history (and obviously know that it is not a scam) ?

Login to Me Too
34 REPLIES 34

JBryant86
Contributor
Contributor

There an ETA on when they'll have this fixed?

Login to Me Too

Bryan103024
Member
Member
i also have this problem pls help paypal
Login to Me Too

SauceFarm
Member
Member

yeah same issue for me as well. Looks like they are compromised or services are completely down.

Login to Me Too

Hexter
Contributor
Contributor

So, quick update guys, my issue is fixed. My Paypal account balance is showing the amount now. This is the last message I received.Screenshot 2024-10-24 at 9.19.24 PM.png

Login to Me Too

Cloud_Retainer
Contributor
Contributor

It seems like the balance is gradually updating, for those who have made transactions over 3 hours. The balance should be updated. For those who have recently made transactions below the 3 hours timeframe, the balance won't be updated until another hour so. Paypal services seems to be running but very slowly going through transaction backlogs and updating balances and so it's not instant update at this moment. I have a few that has been updated but still have several more that requires more time to wait. Please be patient all!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.