Refund PayPal balance

New Community Member
Hello, I purchased something from Best Buy using my PayPal Prepaid Mastercard so it withdrew from the available balance. PayPal says it’s available same day as it’s issued but my refund never came through? Does it take a full day
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Hello @Temp20230825x


Welcome! Thanks for visiting PayPal's Community Forum. I'm sorry to hear there's been some confusion around a recent transaction. Was the transaction from Best Buy refunded? If so, the refund would be sent back to your Mastercard, not to your PayPal balance. Here's more information on How refunds work. 


I hope that helps!


 - Jon K

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