Refund Not In Activity

Kazzak0
Contributor
Contributor
No refund in my PayPal activity but confirmed this was refunded by the company I purchased from. Has anyone else run into this issue? PayPal denied my claim when I asked them to investigate.
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kazzak0 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/smarthelp/article/FAQ1212


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Kazzak0
Contributor
Contributor

@kernowlass - thanks. But I'm a user and not a seller. This refund was supposedly issued by the seller on May 8th (have an email stating this) and it has still not reached me nor has it shown in the activity in PayPal.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kazzak0 

 

I know you are the user/buyer and not the seller, try reading my above post again.


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