Refund Failed

Kevin424
Contributor
Contributor

I got refunded 90$, however its not in my PayPal or bank account it got refunded about 3 hours after making this. This is worrying me because I am not sure on how to fix this my PayPal isn't limited either

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kevin424 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


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Kevin424
Contributor
Contributor
Thanks, however last time someone refunded me it was instant
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kevin424 

 

Its instant if the seller has funds in their paypal balance and are not sourcing via a bank account OR the payment was cancelled OR the refund is going back to your paypal balance from the sellers balance.

All others are as per my first post.


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