New Community Member

So, I was going to buy something on Animal Jam.

I decided to buy with paypal, as it would be easier.

I get to the page to pay, log in, and then it keeps going to the screen where paypal is loading and then the pay now button, but if I manage to click the pay now button nothing happens.

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PayPal Employee
PayPal Employee

Hi @FloofyBoy 

Thanks for your post and welcome to PayPal community!

I'm sorry to hear that you had trouble making a payment. You may face this issue if there is a technical glitch. In this case, please remove the cache and cookies from your browser to see if it works. If you are still encountering an issue, you can either contact the merchant that you are making the payment from or try again after a while.

I hope this information is helpful!

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