Receive money from China

NikolasM
New Community Member
Hello. I've created a new account. On this account the chinese partner sent me money. But PayPal have sent this money back to China. I don't unterstand why, where can be a issue? Thanks in advance
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @NikolasM

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues with a recent payment you've received. If a payment has been returned by PayPal without a dispute or chargeback being opened, it may be due to some kind of review of the transaction by PayPal. In those cases, we recommend reaching out to PayPal Customer Support to receive more information about the reversal. 

 

My apologies for any inconvenience this may cause, 

 

 - Jon K


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