Preapprove payments

[Glenn36]

Preapprove payments

[kernowlass]

@Glenn36 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[FlaminAlamo]

This is not currently working. There is nowhere to access our recurring payments. There seems to be a bug on the website. The suggested sellers are not ones I currently use, much less have any recurring payments or subscriptions with.

There should be a list of both active and inactive subscriptions but as you can see, it's missing.

This is all we are currently seeing.

[RobertLL]

I have the same exact issue. Paypal CS is a joke telling me its on my end...

[FlaminAlamo]

They had no idea what I was talking about - just kept saying they didn't understand what I was saying. I thought that, "I cannot access my recurring payments because there is a fault on the website" was very clear! I gave up in the end. Absolutely useless CS.

[PayPal_Bindu]

Hello @Glenn36 @Nanikashimisu @FlaminAlamo and @RobertLL 

Thanks for posting in the PayPal Help Community and welcome!

Sorry to hear that you've run into some issues with accessing the pre approved payments in your account. I suggest you to try some troubleshooting steps like clearing your cookies, history, cache, etc. from your browser or try using a different browser/device. If the issue still persists, please reach out to our support team to get your information added to any open tickets to help the technicians in researching and resolving this issue.

Thanks for the help @kernowlass!

Hope this information helps,

Bindu

[Nanikashimisu]

I can't see that preapproved payments in my settings